InternationalMental Well-being Support
Mental well-being support for life in New Zealand, in your language.
One-to-one well-being counselling sessions online for parents, professionals and students across Aotearoa New Zealand, from qualified Indian counsellors who understand both where you live and where you come from.
- Online
- Confidential
- English, Hindi & other Indian languages
Sessions run during India daytime hours and are shown in your local time.
Online counselling in New Zealand: at a glance
Mantraminds offers online, non-clinical well-being counselling for adults living in New Zealand, in English, Hindi and other Indian languages, with Well-being Counsellors based in India. A 50-minute session costs NZ$75, you pay one session at a time, and you book at least one day ahead.
- Price
- NZ$75 per 50-minute session, paid one session at a time. No packages.
- First step
- A short sign-up form, then choose a time and pay. Our team reads your answers before your session.
- Booking
- At least one day ahead. Same-day sessions are rare and depend on a counsellor being free.
- Languages
- English, Hindi and other Indian languages (depending on counsellor availability).
- How
- One-to-one by secure video. Adults 18+ only.
- Session times
- Within India daytime hours (about 10:00 AM–7:00 PM India time): 4:30 PM–1:30 AM in Auckland in July and 5:30 PM–2:30 AM in January, as clocks change. Each counsellor sets their own hours.
- What it is
- Non-clinical well-being counselling for everyday challenges. Not therapy, diagnosis, medication or emergency care.
- In an emergency
- Call 111. Free support: Lifeline Aotearoa, 0800 543 354 (7am–midnight).
Far from home, but not alone
Settling into a new country. Visa and residency decisions. Family expectations from back home. Raising children between two cultures. A relationship without the family support you grew up with. Long distances — from family, and sometimes from people who truly understand you.
Mantraminds offers a calm, confidential space to talk it through with someone who understands — without having to explain your culture first.
Supporting Indian families across New Zealand
New Zealand's Indian community is one of its fastest-growing. It is centred in Auckland, including Sandringham, Papatoetoe and Mount Roskill, with communities in Wellington, Hamilton and Christchurch. It includes long-established Gujarati and Punjabi families, many Fiji Indian families and recent arrivals.
What people in New Zealand often talk to us about:
- work visas and the path to residency;
- long hours running a family business or working shifts;
- international students managing study, work and money;
- isolation in smaller towns, far from family and community;
- raising children between cultures.
Times that can feel heavier: Diwali and family occasions spent apart, and the December holidays when India feels especially far away.
Our local support page lists free services in your area.
Concerns we support
Who we support
Parents
Parenting stress, raising children across two cultures, teen communication, screen time and school pressure, co-parenting, and guidance if your child already has a diagnosis such as ADHD or autism.
Relationships
Communication and recurring conflict, in-law and extended-family pressures, intercultural or interfaith relationships, adjusting after marriage, a new baby or migration.
Professionals
Work stress and burnout, career restarts after migrating, work-life balance, confidence and workplace conflict, residency uncertainty.
Students (18+)
Homesickness and loneliness, academic pressure, balancing study and work, family expectations, career worries after graduation.
All adults
Everyday stress, feeling low, grief and loss (including losing a loved one back home), life transitions, self-esteem, healthy routines.
Why Mantraminds
- Your language, your context. Sessions in English, Hindi and other Indian languages (depending on counsellor availability) with counsellors who understand Indian family life and the realities of building a life in New Zealand.
- Qualified counsellors. Every Mantraminds Well-being Counsellor holds a qualification in psychology and works as part of the Mantraminds care team in New Delhi.
- Online, in your local time. Sessions by secure video during India daytime hours, shown in your local time. Each counsellor sets their own hours, so you can choose the one whose hours suit you best.
- Confidential. What you share stays private. See our International Privacy Policy.
- A trusted mental well-being partner. If what you need is something we don't offer, we'll help you find the right local support.
How it works
Tell us a little about you. A short form, about two minutes.
Book and pay. Straight after the form, choose a time in our booking calendar and pay securely by card. Please book at least one day ahead. Same-day sessions are offered only in exceptional cases, if a counsellor happens to be free, so please don't count on one.
We check it's the right fit. Our team reads your answers before your session. If our service isn't right for you, we'll tell you and refund you in full.
Grow at your pace. Regular online sessions by secure video, with practical strategies and goals that are yours.
Our counsellors
Meet the Well-being Counsellors who support clients outside India. Sessions are offered in English, Hindi and other Indian languages, depending on counsellor availability.
Ms. Nivedita Aggarwal
4+ Years of experience
Speaks: English · Hindi
Available (online, India time)
Monday - Sunday: 10:00 AM - 7:00 PM
Mrs. Kritika Nanda
12+ Years of experience
Speaks: English · Hindi
Available (online, India time)
Monday - Saturday: 10:00 AM - 6:00 PM
Ms. Rootam Goswami
5+ Years of experience
Speaks: English · Hindi
Available (online, India time)
Monday - Sunday: 10:00 AM - 8:00 PM
Ms. Bhawna Bisht
1+ Year of experience
Speaks: English · Hindi
Available (online, India time)
Monday - Sunday: 10:00 AM - 8:00 PM
Fees
Pay for one session at a time. Continue only if it's helping you.
Pay by card when you book. Cancel by 6:00 PM India time, 2 days before your session, for a full refund.
| Well-being counselling session | NZ$75 · 50 minutes |
| Booking | At least one day ahead. Same-day sessions are rare and depend on a counsellor being free |
| How you pay | Pay per session by card when you book, through our secure checkout. No packages, no lock-in. Cancel by 6:00 PM India time, 2 days before your session, for a full refund. It shows on your statement as MANTRAMINDS. |
| Payment | Out-of-pocket. Our sessions are not funded by Te Whatu Ora, ACC or health insurance. |
| Refunds | Cancel by 6:00 PM India time, 2 or more days before your session and you'll get a full refund. You can keep the value as session credit instead. No refund for later cancellations, no-shows or joining more than 15 minutes late. See our International Cancellation & Refund Policy. |
What our service is — and isn't
Mantraminds offers well-being counselling for adults (18+): support with life's everyday challenges. To keep you safe, we're clear about what we don't offer in New Zealand:
- No diagnosis or treatment of mental health conditions
- No psychiatric consultations or medication
- No sessions for under-18s (we support parents instead)
- No crisis or emergency care
If our team feels you'd benefit from clinical care, we'll tell you honestly and help you find local services.
Need urgent help?
If you're in crisis or feel unsafe, please don't wait for a session:
- Emergency: call 111
- Need to talk? call or text 1737 (free, 24/7)
- Lifeline Aotearoa: 0800 543 354 (7am–midnight)
Please read before booking
Important information
About our counsellors. Mantraminds is based in India, and we hope to support people wherever they live. Our Well-being Counsellors are qualified and experienced in India, and some hold Indian registrations. Overseas qualifications and registrations do not give anyone registration to practise in New Zealand. Our counsellors are not registered with the New Zealand Psychologists Board, the Psychotherapists Board of Aotearoa New Zealand or the Medical Council of New Zealand. When they work with clients in New Zealand, they act only as Well-being Counsellors, not as psychologists, psychotherapists, psychiatrists or medical practitioners.
What this service doesn't provide. Our service is not a New Zealand psychology, psychiatry or medical service. It doesn't provide:
- medical, psychiatric or psychological diagnosis, or diagnostic assessment;
- treatment of any mental health condition;
- prescribing, or advice on starting, stopping or changing medication;
- medical certificates, reports, letters or certificates for legal, insurance, employment, immigration or court purposes;
- emergency or crisis care.
When to seek care in New Zealand. If you have a diagnosed or suspected mental health condition, symptoms that are significant or getting worse, need medication or medical advice, or are already receiving mental health treatment, please seek or continue care with your GP or a New Zealand-registered health professional. If your counsellor thinks you need clinical care, they will tell you and suggest local services.
Claims and reimbursement. Sessions can't be claimed through ACC, Te Whatu Ora funding, private health insurance or employer schemes, and may not qualify for workplace, employer or EAP reimbursement. Please check with your employer before booking.
Your choice. Registered local services are available to you. By booking, you confirm you've chosen an India-based, non-clinical service instead, knowing the points above. Because our counsellors aren't registered locally, these boards can't take complaints about them. Please bring any concern to us at contact@mantraminds.com.
In an emergency, call 111 or go to your nearest hospital emergency department. You can also contact 1737: call or text.
This doesn't affect your rights under New Zealand consumer law.
Frequently asked questions
What is Mantraminds?
Mantraminds is an India-based mental well-being service. It offers online, non-clinical well-being counselling for adults in English, Hindi and other Indian languages, in 23 countries outside India, including New Zealand.
How much does online counselling with Mantraminds cost in New Zealand?
NZ$75 per 50-minute session, paid one session at a time. Book at least one day ahead. There are no packages or lock-in.
Can I talk to a counsellor in Hindi from New Zealand?
Yes. Sessions are offered in English, Hindi and other Indian languages, depending on counsellor availability. Tell us your preferred language when you sign up and we'll match you with a counsellor who speaks it, where we can.
What time are sessions in New Zealand?
Sessions run during India daytime hours, within each counsellor's own availability. For example, a 10:00 AM India-time session is at 4:30 PM in Auckland in July and 5:30 PM in January, as clocks change. Your booking page shows every time in your local time. We're not a 24/7 service.
Where can I get free mental health support in New Zealand?
1737 Need to talk?: call or text 1737 (free, 24/7). In an emergency, call 111. For ongoing care, you can speak to your GP. Our local support page lists more free services.
Is this therapy?
No. Mantraminds provides well-being counselling — support with stress, relationships, parenting and life changes. It isn't diagnosis or treatment of a mental health condition. For that, please see your GP.
Are your counsellors registered psychologists or psychotherapists in New Zealand?
No. Our counsellors are postgraduate-qualified in India and provide a non-clinical well-being service. They are not registered with the New Zealand Psychologists Board or the Psychotherapists Board of Aotearoa New Zealand, and don't use those titles.
Is this funded by Te Whatu Ora or ACC?
No. All sessions are paid directly.
Do I have to be Indian to use Mantraminds?
Not at all. Our counsellors bring particular understanding of South Asian family life, but everyone is welcome.
Where are your counsellors based?
In India. Sessions take place online by secure video during India daytime hours, shown in your local time. We're not a 24/7 service.
How will you contact me?
By email, which is our preferred way to communicate, or through the chat on this website. We also ask for your WhatsApp number when you sign up, and use it only if we need to reach you urgently, for example about your safety or a session that can't go ahead.
Can I book a session for today?
Usually not. Please book at least one day ahead (India time). Same-day sessions are offered only in exceptional cases, if a counsellor happens to be free. If you need support today, see the free services on our local support page. You pay when you book.
Do I have to commit to a set number of sessions?
No. You pay for one session at a time and can stop whenever you like.
What if I join late?
Your session still ends at its scheduled time. If you haven't joined within 15 minutes, it counts as a no-show and isn't refunded. If your counsellor is late, we'll make up the time or give you session credit.
How will the payment appear on my statement?
As MANTRAMINDS. You pay when you book. If you cancel in time, we refund the full amount to your card (your bank decides how quickly it shows). If anything looks wrong, email care@mantraminds.com and we'll sort it out.
Is my information safe?
Yes. Your information is stored securely in India and handled in line with our International Privacy Policy.
How do I raise a concern?
Contact us at contact@mantraminds.com. You can also contact the Health and Disability Commissioner.
Do you offer psychiatry or medication?
No — not for clients outside India.
You don't have to figure it out alone.
Talk to someone who understands your life here — and where you come from.
Have a question first? Ask us.
Page last reviewed: 4 October 2026