InternationalMental Well-being Support
Well-being support for life in Switzerland, in your language.
One-to-one well-being counselling sessions online for parents, professionals and students living in Switzerland, from qualified Indian counsellors who understand both where you live and where you come from.
- Online
- Confidential
- English, Hindi & other Indian languages
Sessions run during India daytime hours and are shown in your local time.
Online counselling in Switzerland: at a glance
Mantraminds offers online, non-clinical well-being counselling for adults living in Switzerland, in English, Hindi and other Indian languages, with Well-being Counsellors based in India. A 50-minute session costs CHF 35, you pay one session at a time, and you book at least one day ahead.
- Price
- CHF 35 per 50-minute session, paid one session at a time. No packages.
- First step
- A short sign-up form, then choose a time and pay. Our team reads your answers before your session.
- Booking
- At least one day ahead. Same-day sessions are rare and depend on a counsellor being free.
- Languages
- English, Hindi and other Indian languages (depending on counsellor availability).
- How
- One-to-one by secure video. Adults 18+ only.
- Session times
- Within India daytime hours (about 10:00 AM–7:00 PM India time): 6:30 AM–3:30 PM in Zurich in July and 5:30 AM–2:30 PM in January, as clocks change. Each counsellor sets their own hours.
- What it is
- Non-clinical well-being counselling for everyday challenges. Not therapy, diagnosis, medication or emergency care.
- In an emergency
- Call 144 (ambulance) or 112. Free support: Die Dargebotene Hand / La Main Tendue / Telefono Amico (in German, French and Italian), call 143 · chat and email at 143.ch (Day and night).
Life in Switzerland
Life in Switzerland can mean high living costs, a permit that shapes your next move, and a new language to learn in a country with four of them. Many people are building careers in technology, finance, life sciences, research or international organisations in Zurich, Basel or Geneva, often with a partner who has paused their own work and family many hours away. Quiet Sundays, long winters and communities where friendships take time to grow can make it lonelier than it looks.
Mantraminds offers a calm, confidential space to talk it through with someone who understands, without having to explain your culture first.
Supporting Indian families across Switzerland
Indian professionals, students and families live across Switzerland, especially around Zurich, Basel, Geneva and Lausanne. Many work in technology, banking and finance, pharmaceuticals and life sciences, research and universities, or with international organisations in Geneva.
What people in Switzerland often talk to us about:
- settling in, permits and starting over in a new language;
- pressure at work and long hours in demanding roles;
- a partner who has put their own career on hold;
- raising children between Indian and Swiss ways of life;
- staying close to parents and family back home.
Times that can feel heavier: the first winter, Diwali and family weddings missed from afar, a permit renewal or job change, and when parents in India need care.
Our local support page lists free services in your area.
Concerns we support
Who we support
Parents
Everyday parenting challenges, raising children across two cultures, teen communication, screen time and school pressure, and family routines.
Relationships
Communication and recurring conflict, in-law and extended-family pressures, intercultural relationships, adjusting after marriage, a new baby or a move.
Professionals
Work pressure, long hours, career changes after moving, work-life balance, confidence and workplace conflict, visa uncertainty.
Students (18+)
Homesickness and loneliness, study pressure, family expectations, career worries after graduation.
All adults
Everyday stress, life transitions, self-esteem, loss and change, healthy routines.
Why Mantraminds
- Your language, your context. Sessions in English, Hindi and other Indian languages (depending on counsellor availability) with counsellors who understand Indian family life and the realities of building a life in Switzerland.
- Qualified counsellors. Every Mantraminds Well-being Counsellor holds a qualification in psychology and works as part of the Mantraminds care team in New Delhi.
- Online, in your local time. Sessions by secure video during India daytime hours, shown in your local time. Each counsellor sets their own hours, so you can choose the one whose hours suit you best.
- Confidential. What you share stays private. See our International Privacy Policy.
- A trusted well-being partner. If what you need is something we don't offer, we'll help you find the right local support.
How it works
Tell us a little about you. A short form, about two minutes.
Book and pay. Straight after the form, choose a time in our booking calendar and pay securely by card. Please book at least one day ahead. Same-day sessions are offered only in exceptional cases, if a counsellor happens to be free, so please don't count on one.
We check it's the right fit. Our team reads your answers before your session. If our service isn't right for you, we'll tell you and refund you in full.
Grow at your pace. Regular online sessions by secure video, with practical strategies and goals that are yours.
Our counsellors
Meet the Well-being Counsellors who support clients outside India. Sessions are offered in English, Hindi and other Indian languages, depending on counsellor availability.
Ms. Nivedita Aggarwal
4+ Years of experience
Speaks: English · Hindi
Available (online, India time)
Monday - Sunday: 10:00 AM - 7:00 PM
Mrs. Kritika Nanda
12+ Years of experience
Speaks: English · Hindi
Available (online, India time)
Monday - Saturday: 10:00 AM - 6:00 PM
Ms. Rootam Goswami
5+ Years of experience
Speaks: English · Hindi
Available (online, India time)
Monday - Sunday: 10:00 AM - 8:00 PM
Ms. Bhawna Bisht
1+ Year of experience
Speaks: English · Hindi
Available (online, India time)
Monday - Sunday: 10:00 AM - 8:00 PM
Fees
Pay for one session at a time. Continue only if it's helping you.
Pay by card when you book. Cancel by 6:00 PM India time, 2 days before your session, for a full refund.
| Well-being counselling session | CHF 35 · 50 minutes |
| Booking | At least one day ahead. Same-day sessions are rare and depend on a counsellor being free |
| How you pay | Pay per session by card when you book, through our secure checkout. No packages, no lock-in. Cancel by 6:00 PM India time, 2 days before your session, for a full refund. It shows on your statement as MANTRAMINDS. |
| Payment | Paid directly. Sessions can't be claimed through basic health insurance (LAMal/KVG), supplementary insurance (LCA/VVG), or employer schemes such as employee assistance programmes. |
| Refunds | Cancel by 6:00 PM India time, 2 or more days before your session and you'll get a full refund. You can keep the value as session credit instead. No refund for later cancellations, no-shows or joining more than 15 minutes late. See our International Cancellation & Refund Policy. |
What our service is — and isn't
Mantraminds offers well-being counselling for adults (18+): support with life's everyday challenges. To keep you safe, we're clear about what we don't offer in Switzerland:
- No diagnosis or treatment of mental health conditions
- No psychiatric consultations or medication
- No sessions for under-18s (we support parents instead)
- No crisis or emergency care
If our team feels you'd benefit from clinical care, we'll tell you honestly and help you find local services.
Need urgent help?
If you're in crisis or feel unsafe, please don't wait for a session:
- Emergency: call 144 (ambulance) or 112
- Die Dargebotene Hand / La Main Tendue / Telefono Amico (in German, French and Italian): Call 143 · chat and email at 143.ch (Day and night)
- Heart2Heart by 143.ch (in English): Call 0800 143 000 · chat and email at 143.ch/en (Daily 6pm–11pm)
Please read before booking
Important information
About our counsellors. Mantraminds is based in India, and we hope to support people wherever they live. Our Well-being Counsellors are qualified and experienced in India, and some hold Indian registrations. Overseas qualifications and registrations do not give anyone registration to practise in Switzerland. Our counsellors are not registered with the Psychology Professions Register (PsyReg) or licensed by any cantonal health authority. When they work with clients in Switzerland, they act only as Well-being Counsellors, not as psychologists, psychotherapists, psychiatrists or medical practitioners.
Not a health service. Our conversations are for everyday life challenges. They are not psychotherapy and don't identify or treat any illness. If you may be unwell, please see your doctor (Hausarzt / médecin de famille) or a licensed psychotherapist.
What this service doesn't provide. Our service is not a Swiss psychology, psychiatry or medical service. It doesn't provide:
- medical, psychiatric or psychological diagnosis, or diagnostic assessment;
- treatment of any mental health condition;
- prescribing, or advice on starting, stopping or changing medication;
- medical certificates, reports, letters or certificates for legal, insurance, employment, immigration or court purposes;
- emergency or crisis care.
When to seek care in Switzerland. If you have a diagnosed or suspected mental health condition, symptoms that are significant or getting worse, need medication or medical advice, or are already receiving mental health treatment, please seek or continue care with your GP (Hausärztin/Hausarzt, médecin de famille, medico di famiglia), who can refer you to a psychiatrist or a psychological psychotherapist covered by basic insurance. If your counsellor thinks you need clinical care, they will tell you and suggest local services.
Claims and reimbursement. Sessions can't be claimed through basic health insurance (LAMal/KVG), supplementary insurance (LCA/VVG), or employer schemes such as employee assistance programmes, and may not qualify for workplace or employer reimbursement. Please check with your employer before booking.
Your choice. Local services are available to you. By booking, you confirm you've chosen an India-based, non-clinical service instead, knowing the points above. Because our counsellors aren't registered locally, local regulators can't take complaints about them. Please bring any concern to us at contact@mantraminds.com.
In an emergency, call 144 (ambulance) or 112 or go to your nearest hospital emergency department (Notfall / urgences / pronto soccorso). You can also contact Die Dargebotene Hand / La Main Tendue / Telefono Amico (in German, French and Italian) (call 143 · chat and email at 143.ch).
This doesn't affect any rights you have under Swiss law. Swiss law doesn't give a general right to withdraw from online bookings, so our International Cancellation & Refund Policy applies.
Frequently asked questions
What is Mantraminds?
Mantraminds is an India-based well-being service. It offers online, non-clinical well-being counselling for adults in English, Hindi and other Indian languages, in 23 countries outside India, including Switzerland.
How much does online counselling with Mantraminds cost in Switzerland?
CHF 35 per 50-minute session, paid one session at a time. Book at least one day ahead. There are no packages or lock-in.
Can I talk to a counsellor in Hindi from Switzerland?
Yes. Sessions are offered in English, Hindi and other Indian languages, depending on counsellor availability. Tell us your preferred language when you sign up and we'll match you with a counsellor who speaks it, where we can.
What time are sessions in Switzerland?
Sessions run during India daytime hours, within each counsellor's own availability. For example, a 6:00 PM India-time session is at 2:30 PM in Zurich in July and 1:30 PM in January, as clocks change. Your booking page shows every time in your local time. We're not a 24/7 service.
Where can I get free mental health support in Switzerland?
Die Dargebotene Hand / La Main Tendue / Telefono Amico (in German, French and Italian): call 143 · chat and email at 143.ch (Day and night). In an emergency, call 144 (ambulance) or 112. For ongoing care, you can speak to your GP (Hausärztin/Hausarzt, médecin de famille, medico di famiglia), who can refer you to a psychiatrist or a psychological psychotherapist covered by basic insurance. Our local support page lists more free services.
Is this therapy?
No. Mantraminds provides well-being counselling: support with everyday life challenges, relationships, parenting and change. It isn't diagnosis or treatment of a mental health condition. For that, please see your GP (Hausärztin/Hausarzt, médecin de famille, medico di famiglia), who can refer you to a psychiatrist or a psychological psychotherapist covered by basic insurance.
Are your counsellors registered in Switzerland?
No. Our counsellors are qualified in India and provide a non-clinical well-being service. They are not registered in Switzerland, use only their Indian titles and registrations (always shown with "(India)"), and don't provide psychology or psychotherapy services.
Can I claim this through my basic or supplementary health insurance (LAMal/LCA)?
No. Our sessions are non-clinical well-being counselling, so they are not covered by basic insurance (LAMal/KVG) or supplementary insurance (LCA/VVG). Basic insurance covers psychotherapy by licensed psychological psychotherapists when a doctor prescribes it, so if you'd like that kind of care, your GP is the place to start.
Do I have a legal right to cancel after booking?
Swiss law doesn't give a general cooling-off right for online bookings, but our own cancellation policy lets you cancel or reschedule free of charge up to 6:00 PM India time, 2 days before the session, with a full refund.
Where are your counsellors based?
In India. Sessions take place online by secure video during India daytime hours, shown in your local time. We're not a 24/7 service.
How will you contact me?
By email, which is our preferred way to communicate, or through the chat on this website. We also ask for your WhatsApp number when you sign up, and use it only if we need to reach you urgently, for example about your safety or a session that can't go ahead.
Can I book a session for today?
Usually not. Please book at least one day ahead (India time). Same-day sessions are offered only in exceptional cases, if a counsellor happens to be free. If you need support today, see the free services on our local support page. You pay when you book.
Do I have to commit to a set number of sessions?
No. You pay for one session at a time and can stop whenever you like.
What if I join late?
Your session still ends at its scheduled time. If you haven't joined within 15 minutes, it counts as a no-show and isn't refunded. If your counsellor is late, we'll make up the time or give you session credit.
How will the payment appear on my statement?
As MANTRAMINDS. You pay when you book. If you cancel in time, we refund the full amount to your card (your bank decides how quickly it shows). If anything looks wrong, email care@mantraminds.com and we'll sort it out.
Is my information safe?
Yes. Your information is stored securely in India and handled in line with our International Privacy Policy.
Do you offer psychiatry or medication?
No, not for clients outside India.
You don't have to figure it out alone.
Talk to someone who understands your life here and where you come from.
Have a question first? Ask us.
Page last reviewed: 4 October 2026