Privacy Policy
MantraMinds (“MantraMinds,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you access or use our website, applications, or services (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy.
1. Purpose of Data Collection
MantraMinds collects information only to operate, improve, and responsibly scale the Services.
We design our data practices around three principles:
- Clarity – You understand what data is collected and why
- Control – You retain meaningful choices over your data
- Care – Data is handled responsibly and proportionately
2. Information We Collect
A. Information You Provide
You may voluntarily provide information when you:
- create an account
- sign in through an institution
- complete forms or onboarding steps
- contact us for support or enquiries
This may include:
- name
- email address
- organization or role (if applicable)
- basic account or profile information
You are not required to provide more information than is necessary to use the Services.
B. Usage and Interaction Information
We automatically collect limited information about how the Services are used, such as:
- pages or features accessed
- time spent using features
- general interaction patterns
This data helps us understand what works well and improve the experience.
C. Device and Technical Information
For security and performance, we may collect:
- IP address
- device type
- browser type
- operating system
This information is used only for operational and analytical purposes.
3. Automated and AI-Enabled Processing
MantraMinds may use automated or AI-enabled systems to generate prompts, suggestions, summaries, or insights.
These systems:
- operate on patterns and inputs
- support reflection, learning, and clarity
- do not perform diagnosis or treatment
Automated outputs are not professional advice and should be used as general guidance only.
4. How We Use Information
We use collected information to:
- provide and operate the Services
- personalize and improve user experience
- maintain security and prevent misuse
- communicate important updates or service information
- comply with legal and regulatory obligations
We do not use personal data for advertising profiling or resale.
5. Institutional Access and Reporting
When MantraMinds is accessed through a school, university, employer, or organization:
- individual-level data remains private and confidential
- institutions receive only aggregated and anonymized insights
- no personal entries, activity, or content are shared
- insights are used to understand general trends, not individuals
Institutional administrators cannot view individual user data.
6. Payments and Billing Data
If paid features or subscriptions are offered:
- payment information is processed by secure third-party payment providers
- MantraMinds does not store full payment card details
- billing data is used only for transaction processing and compliance
Payment providers are required to meet industry security standards.
7. Cookies and Similar Technologies
We use cookies and similar technologies to:
- enable basic functionality
- remember preferences
- understand general usage patterns
Cookies do not store sensitive personal information.
You can manage or disable cookies through browser settings, though some features may be affected.
8. How We Share Information
We do not sell personal information.
Information may be shared only in the following cases:
A. Service Providers
Trusted vendors who help us operate the Services (e.g., hosting, analytics, customer support). These providers are contractually required to protect data.
B. Legal Requirements
If required by law, regulation, or legal process, or to protect rights, safety, or security.
C. Aggregated Institutional Insights
Only anonymized, non-identifiable summaries may be shared with institutions.
9. Data Retention
We retain personal information only as long as necessary to:
- provide the Services
- meet legal or regulatory requirements
- resolve disputes
- enforce agreements
Data that is no longer needed is deleted or anonymized.
10. International Data Transfers
Your information may be processed or stored in countries other than your own.
We take reasonable steps to ensure appropriate safeguards are in place for cross-border data transfers in accordance with applicable data protection laws.
11. Your Rights and Choices
Depending on your location, you may have rights to:
- access your personal data
- correct inaccurate information
- request deletion of data
- withdraw consent where applicable
Requests can be made by contacting: privacy@mantraminds.com
12. Children and Minors
MantraMinds is not intended for children under the age of 16 unless permitted by applicable law and accessed through an authorized institution with appropriate consent.
If we become aware of unauthorized data collection from a minor, we will take steps to delete the information.
13. Security Measures
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no system can guarantee absolute security.
14. Third-Party Links
The Services may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be reflected by the “Last updated” date.
Continued use of the Services indicates acceptance of the updated policy.
16. Contact Us
We may update this Privacy Policy from time to time. Changes will be reflected by the “Last updated” date.
Continued use of the Services indicates acceptance of the updated policy.
15. Updates to This Privacy Policy
For questions, concerns, or data requests, contact:
MantraMinds Privacy Team
Email: privacy@mantraminds.com
MantraMinds respects your privacy. We collect and use information only to provide and improve the Services. We do not sell personal data. Institutions receive only aggregated, anonymized insights.
